CUSTOMER SERVICE
GENERAL//
At Brand Exposure, we understand that sometimes you need your products delivered quickly. That’s why we offer rush orders and expedited turnarounds to ensure your items arrive on time. Simply reach out to our customer service team, and we’ll work closely with you to accommodate your urgent requests. Whether it’s a special occasion or a last-minute need, we’re committed to delivering your order as fast as possible without compromising on quality. Your satisfaction is our priority, and we’re here to make sure your experience is seamless and timely.
we stand behind the quality of our products and offer a comprehensive warranty to give you peace of mind with every purchase. Our warranty covers any defects in material or craftsmanship, ensuring that you receive only the best. If you experience any issues within the specified warranty period, simply contact our customer support team, and we’ll guide you through the process for a smooth resolution. We’re committed to delivering top-notch products and providing exceptional customer service, ensuring your satisfaction with every order.
we take pride in the quality of our products, which are crafted in state-of-the-art manufacturing facilities. Our production process combines the latest technology with skilled craftsmanship to ensure each item meets the highest standards of excellence. We work with trusted partners who share our commitment to sustainability, innovation, and precision. Our facilities are designed to prioritize quality control at every stage, ensuring that every product you receive is built to last. With our dedication to superior manufacturing, you can trust that you’re getting nothing but the best.
we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. You can return or exchange items within 7 days of receiving your order, as long as the products are in their original condition and packaging. To initiate a return or exchange, simply contact our customer service team, and we’ll provide you with the necessary instructions. Please note that certain items may be subject to specific return conditions. Your satisfaction is our priority, and we’re here to ensure your shopping experience is seamless.
COPYRIGHT & ORDERS //
we respect intellectual property rights and are committed to complying with copyright laws. All content, including but not limited to text, images, logos, graphics, and product designs on our website, is the property of Brand Exposure or its licensors and is protected by copyright laws. Unauthorized use or reproduction of any content from our site without permission is prohibited. If you believe any content on our website infringes upon your copyright, please contact us with the necessary details, and we will take appropriate action in accordance with copyright regulations. Your understanding and cooperation are greatly appreciated.
Once you place an order on Brand Exposure, you’ll receive a confirmation email with all the details of your purchase, including your order number, items, and shipping information. This email serves as proof that your order has been successfully processed. If you don’t see the confirmation email in your inbox, please check your spam or junk folder. You can also log in to your account on our website to track the status of your order anytime. If you have any questions or concerns, our customer support team is always available to assist you.
PAYMENT//
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
ACCOUNTS//
Creating a new account on Brand Exposure is quick and easy! Simply follow these steps:
- Visit our website: Go to the Brand Exposure homepage.
- Click on “Sign Up”: You’ll find the “Sign Up” or “Create Account” button at the top right corner of the page.
- Enter your details: Provide your name, email address, and create a secure password. You may also be asked to provide additional information like your shipping address, depending on the registration process.
- Submit your information: Once you’ve entered your details, click on the “Create Account” button.
- Verify your email: A confirmation email will be sent to the address you provided. Click the verification link to activate your account.
Updating your account information on Brand Exposure is simple and can be done in just a few steps:
Log in to your account: Go to the Brand Exposure website and click on the “Login” button at the top right corner of the page. Enter your credentials to access your account.
Go to your account settings: Once logged in, navigate to your account profile or settings page. You can usually find this by clicking on your name or account icon.
Edit your information: In your account settings, you’ll have the option to update various details such as your email address, shipping address, phone number, and password. Simply make the changes you wish to update.
Save changes: After updating your information, make sure to click “Save” to confirm the changes.
If you’re unable to log in to your Brand Exposure account, don’t worry! Here’s what you can do to regain access:
Check your credentials: Make sure you’re entering the correct email address and password. Pay attention to any capitalization or spelling errors.
Reset your password: If you’ve forgotten your password, click on the “Forgot Password” link on the login page. You’ll be prompted to enter your email address, and we’ll send you instructions to reset your password.
Clear cache and cookies: Sometimes, issues with logging in can be caused by your browser’s cache or cookies. Try clearing them and then attempt to log in again.
Try a different browser or device: If the issue persists, try accessing your account from another browser or device to see if the problem is browser-related.
Contact customer support: If none of the above steps work, our customer support team is here to assist you. Just reach out to us, and we’ll help you recover access to your account.